Privacy Policy

Cork & Barrel Privacy Policy

Effective Date: 16/11/2024

At Cork & Barrel, we respect and value the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide to us when you visit our website, create an account, place an order, or contact us for customer support. The types of information we may collect include:

Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit/debit card details)
  • Date of birth (to verify age for alcohol sales)

Non-Personal Information:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Page visits and browsing behavior (via cookies)
  • Geolocation data (if applicable)

2. How We Use Your Information

We use the information we collect for several purposes:

  • To process and fulfill your orders: We use your personal details to process your purchases and deliver products.
  • To communicate with you: We may send order updates, customer service messages, and promotional offers (if you have opted-in).
  • To improve our website and services: We analyze non-personal data to enhance user experience and troubleshoot issues.
  • To comply with legal requirements: We may use your data to comply with relevant laws, including age verification for alcohol sales.

3. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to collect data about your browsing activity on our site. Cookies help us:

  • Remember your preferences and login details for a more personalized experience.
  • Analyze site usage and improve functionality (e.g., Google Analytics).
  • Show relevant advertisements based on your interests (via third-party ad partners).

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, certain features of our website may not function properly without cookies.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share information with third-party vendors who help us with payment processing, shipping, marketing, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law, such as complying with subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal data may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure server connections, and internal policies to safeguard your data. However, no data transmission over the internet or electronic storage method is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request deletion of your personal data, you may contact us at any time.

7. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may update or correct any inaccurate information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You may opt-out of receiving marketing communications by following the "unsubscribe" link in our emails or contacting us directly.
  • Data Portability: In some cases, you can request to transfer your data to another provider.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from individuals under 18 years old. If we learn that we have inadvertently collected information from a child under 18, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the date of the latest revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at: